Which payment methods do you accept?
Wir akzeptieren alle Kreditkarten, und Zahlungen in bar.
When is my card charged?
Depending on the cancellation terms of the rate you have booked, there are three options:
Either the full amount of your stay will be debited, the amount of the first night of your stay will be pre-authorized, or the amount of the first night will be debited.
I have a question about/ I don’t understand my invoice: Who can help me?
Our receptionists are here to help and will quickly find your invoice. Feel free to contact them for any explanations.