What do the rooms include?
Our rooms are equipped with air conditioning and heating systems for summer or winter, a coffee machine, shower or bathtub, complimentary items, bath towels, slippers, wardrobe/hangers, bath robes, big-screen TV, Wi-Fi access, hair dryers, minibar, safe, and a private phone line that allows you to call over 200 destinations for free. Travel adapters are available at the front desk (a €10 deposit is required).
Who cleans my room, and how often?
Rooms are cleaned by our housekeeping staff on a daily basis. If you do not require this service during your stay, just hang the “Ne pas déranger/Do not disturb” sign outside your door.
Can I smoke in my room? Is there a designated smoking area?
No, our rooms comply with French regulations: every room is equipped with a (quite sensitive) smoke detector, and it is forbidden to smoke inside your room or the hotel.
Is your hotel pet-friendly?
Nein, Ihr Hotel erlaubt keine Haustiere.
Is it possible to check in before 2pm?
You should book your room at the available rate the night before your arrival to make sure it will be vacant before 2pm. Otherwise, we will do our best to assign you the room as soon as we can.
If you arrive before your room is available, we can keep your bags in our luggage storage room until it becomes available.
My return flight is scheduled to leave after 12pm: can I keep the room until then?
If you need to keep the room longer, you have the option of late check-out for a supplementary fee, depending on room availability. We can also keep your bags in our luggage storage room until you leave.
Does the hotel have a laundry facility?
Our hotel has an iron and ironing board available for your use. The laundry company we work with can take care of your clothes. You will find an information sheet containing their rates in the wardrobe in your room
Do rooms have coffee machines?
Yes, all of our rooms have a courtesy tray that comes with a Malongo coffee machine and coffee pods. There is also tea available.